Call centre agents handle incoming or outgoing customer calls for a business.
Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
+ 26 more skills hidden. Register for free to unlock the complete list of requirements.
Reading about call centre agent is one thing; knowing if you have the cognitive and psychological alignment for it is another. Register to unlock the full skill matrix and let our AI counselor map your profile.
DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)