§ OCCUPATION · GLOBAL STANDARDS

hotel butler

Hotel butlers provide personalised services to guests in high level hospitality establishment.

Description

Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.

Practical Skills

ESSENTIALApplied skills & competences

handle customer complaints greet guests explain features in accommodation venue handle guest luggage identify customer's needs run errands on behalf of customers maintain customer service maintain relationship with customers comply with food safety and hygiene assist at check-in

OPTIONALOptional competences

implement marketing strategies serve beverages implement sales strategies take room service orders provide tourism related information handle delivered packages assist clients with special needs ensure the privacy of guests oversee guest laundry service

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

← Back to directory

§ OCCUPATION · GLOBAL STANDARDS

hotel butler

Hotel butlers provide personalised services to guests in high level hospitality establishment.

View on Official Portal ↗

Description

Practical Skills

ESSENTIALApplied skills & competences

OPTIONALOptional competences

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)