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CareersSkillsPrivacyTermsEU AI Act notice
PT
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Occupation
· Global Standards

hospitality establishment receptionist

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment.

View on ESCO

DESCRIPTION

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.

PRACTICAL SKILLS

ESSENTIALApplied skills & competences
implement marketing strategies
implement sales strategies
maintain customer records
OPTIONALOptional competences
carry out end of day accounts
process reservations
take room service orders

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SIMILAR OCCUPATIONS

22 SHARED SKILLS

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hotel concierge

Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment…

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night auditor

Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.

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Skills overview

31total
20 essential
11 optional

Breakdown

Knowledge
0
Skills
6

Official resource

View official definition

Quick insight

This role requires 20 essential competences across practical skill domains.

DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)

© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT