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© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT
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Occupation
· Global Standards

receptionist

Receptionists are responsible for the reception area of a business.

View on ESCO

DESCRIPTION

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

THEORETICAL KNOWLEDGE

ESSENTIALTheoretical knowledge required
company policies

PRACTICAL SKILLS

ESSENTIALApplied skills & competences
maintain reception area
communicate by telephone
OPTIONALOptional competences
register visitors
use office systems
use different communication channels

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SIMILAR OCCUPATIONS

16 SHARED SKILLS

office clerk

Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a depar…

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15 SHARED SKILLS

secretary

Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, …

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12 SHARED SKILLS

administrative assistant

Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone call…

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Skills overview

35total
13 essential
22 optional

Breakdown

Knowledge
1
Skills
5

Official resource

View official definition

Quick insight

This role requires 13 essential competences across both theoretical knowledge and practical skills.

DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)

© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT