sales processor

Description

Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

sales activities characteristics of products characteristics of services

OPTIONALAdjacent knowledge that strengthens fit

multimodal transport logistics supply chain principles company policies electronic communication e-commerce systems channel marketing customer service international business

Practical Skills

ESSENTIALApplied skills & competences

process order forms with customer's information use different communication channels process data ensure client orientation provide customers with order information identify customer's needs issue sales invoices use spreadsheets software meet deadlines provide information use databases process payments work independently in sales provide customer follow-up services have computer literacy present reports perform multiple tasks at the same time

OPTIONALOptional competences

show diplomacy negotiate sales contracts create solutions to problems speak different languages use e-services manage digital documents