§ OCCUPATION · GLOBAL STANDARDS

rooms division manager

Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

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Description

Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

Practical Skills

OPTIONALOptional competences

monitor work for special events maintain customer records carry out end of day accounts supervise housekeeping operations greet guests identify customer's needs process reservations process booking train employees deal with arrivals in accommodation monitor check-out point deal with departures in accommodation evaluate employees

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)