§ OCCUPATION · GLOBAL STANDARDS

membership administrator

Membership administrators ensure an effective membership administration, documentation and communication.

Description

Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

sales strategies customer service

OPTIONALAdjacent knowledge that strengthens fit

office software

Practical Skills

ESSENTIALApplied skills & competences

provide membership service recruit members manage members perform office routine activities manage membership database complete membership administration use communication techniques perform clerical duties develop professional network

OPTIONALOptional competences

handle customer complaints develop campaigns write work-related reports make independent operating decisions handle complaints meet deadlines write leaflets process payments deal with pressure from unexpected circumstances stimulate creative processes

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

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§ OCCUPATION · GLOBAL STANDARDS

membership administrator

Membership administrators ensure an effective membership administration, documentation and communication.

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Description

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

sales strategies customer service

OPTIONALAdjacent knowledge that strengthens fit

office software

Practical Skills

ESSENTIALApplied skills & competences

OPTIONALOptional competences

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)