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CareersSkillsSalariesLog InGet Started
© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT
DestinAI
CareersSkillsSalariesLog InGet Started
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Occupation
· Global Standards

telephone switchboard operator

Telephone switchboard operators establish telephone connections by using switchboards and consoles.

View on ESCO

DESCRIPTION

Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.

THEORETICAL KNOWLEDGE

OPTIONALAdjacent knowledge that strengthens fit
ICT communications protocols

PRACTICAL SKILLS

ESSENTIALApplied skills & competences
use computer telephony integration
communicate by telephone
redirect callers
OPTIONALOptional competences
handle helpdesk problems
greet guests

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6 SHARED SKILLS

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Skills overview

15total
7 essential
8 optional

Breakdown

Knowledge
1
Skills
5

Official resource

View official definition

Quick insight

This role requires 7 essential competences across both theoretical knowledge and practical skills.

DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)

© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT