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§ OCCUPATION · GLOBAL STANDARDS

homelessness worker

Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets.

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Description

Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets. They present them with services available to homeless people starting from hostel vacancies to financial aid services. They may have to cope with persons with mental health problems, addictions or victims of domestic or sexual abuse.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

older adults' needs social sciences company policies social justice legal requirements in the social sector social work theory

OPTIONALAdjacent knowledge that strengthens fit

adolescent psychological development public housing legislation

Practical Skills

ESSENTIALApplied skills & competences

relate empathetically perform street interventions in social work conduct interview in social service apply anti-oppressive practices build helping relationship with social service users apply person-centred care apply decision making within social work protect vulnerable social service users communicate with social service users tolerate stress apply socially just working principles organise social work packages promote social change demonstrate leadership in social service cases meet standards of practice in social services promote inclusion advocate for social service users develop professional identity in social work work within communities maintain records of work with service users promote service users' rights consider social impact of actions on service users undertake continuous professional development in social work provide social counselling refer social service users apply case management address problems critically provide support to social services users follow health and safety precautions in social care practices communicate professionally with colleagues in other fields work in a multicultural environment in health care apply problem solving in social service manage stress in the work place report on social development negotiate with social service stakeholders empower social service users cooperate at inter-professional level plan social service process deliver social services in diverse cultural communities apply quality standards in social services negotiate with social service users manage ethical issues within social services apply holistic approach within social services accept own accountability involve service users and carers in care planning evaluate older adults' ability to take care of themselves prevent social problems have computer literacy apply organisational techniques manage social crisis contribute to protecting individuals from harm make legislation transparent for users of social services listen actively assess social service users' situation adhere to organisational guidelines review social service plan assist the homeless develop professional network apply crisis intervention

OPTIONALOptional competences

promote the safeguarding of young people assess the development of youth manage volunteers support the positiveness of youths prepare youths for adulthood

GLOBAL RESOURCE

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SKILLS OVERVIEW

72 total

65 essential · 7 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO

Careers Skills Privacy Terms EU AI Act notice