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§ OCCUPATION · GLOBAL STANDARDS

cabin crew manager

Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.

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Description

Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.

Theoretical Knowledge
ESSENTIALTheoretical knowledge required
air transport lawairport planningcommon aviation safety regulations
OPTIONALAdjacent knowledge that strengthens fit
geostationary satellites
Practical Skills
ESSENTIALApplied skills & competences
perform routine flight operations checksfollow verbal instructionsdeliver outstanding serviceconduct full-scale emergency plan exercisessell souvenirscarry out pre-flight dutiesprovide food and beveragesinspect cabin service equipmentmanage the customer experienceprovide first aidhandle stressful situations in the work placeexecute flight planshandle veterinary emergenciesprepare flight reportsgive instructions to staffmaintain relationship with customerscommunicate verbal instructionsanalyse work-related written reportsprocess customer ordersdeal with challenging work conditionsupsell products
OPTIONALOptional competences
use different communication channelsact reliablyprovide information to passengersbe friendly to passengersapply transportation management conceptshave computer literacy

GLOBAL RESOURCE

View official definition ↗

SKILLS OVERVIEW

31 total
24 essential · 7 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice