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§ OCCUPATION · GLOBAL STANDARDS

mental health support worker

Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems.

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Description

Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

social sciences adolescent psychological development company policies social justice legal requirements in the social sector customer service

OPTIONALAdjacent knowledge that strengthens fit

clinical social work

Practical Skills

ESSENTIALApplied skills & competences

relate empathetically conduct interview in social service build helping relationship with social service users maintain the trust of service users maintain privacy of service users apply person-centred care support social service users with specific communication needs apply decision making within social work protect vulnerable social service users promote the safeguarding of young people assess the development of youth assist social service users with physical disabilities communicate with social service users tolerate stress apply socially just working principles promote social change demonstrate leadership in social service cases meet standards of practice in social services support the positiveness of youths promote inclusion diagnose psychiatric symptoms advocate for social service users encourage social service users to preserve their independence in their daily activities work within communities maintain records of work with service users promote service users' rights undertake continuous professional development in social work provide social counselling refer service users to community resources follow health and safety precautions in social care practices communicate professionally with colleagues in other fields support harmed social service users support social service users' positiveness work in a multicultural environment in health care apply problem solving in social service manage stress in the work place report on social development support service users to use technological aids prepare youths for adulthood undertake risk assessment of social service users deliver social services in diverse cultural communities comply with legislation in social services apply quality standards in social services assist individuals with disabilities in community activities apply holistic approach within social services accept own accountability involve service users and carers in care planning support social service users in skills management prevent social problems assist social service users in formulating complaints apply organisational techniques manage social crisis contribute to protecting individuals from harm listen actively assess social service users' situation support service users in developing skills adhere to organisational guidelines review social service plan monitor service users' health

OPTIONALOptional competences

conduct forensic evaluations carry out psychiatric assessment of child

GLOBAL RESOURCE

View official definition ↗

SKILLS OVERVIEW

68 total

65 essential · 3 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO

Careers Skills Privacy Terms EU AI Act notice