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§ OCCUPATION · GLOBAL STANDARDS

ICT documentation manager

ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals.

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Description

ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

Theoretical Knowledge
ESSENTIALTheoretical knowledge required
business processescontent development processesICT project managementlegal requirements of ICT productsindustrial software
OPTIONALAdjacent knowledge that strengthens fit
usability engineeringcrowdsourcing strategyICT help platformssupplier managementdocument managementsystems development life-cyclequality assurance methodologiesinsourcing strategyoutsourcing strategy
Practical Skills
ESSENTIALApplied skills & competences
provide guidelines for content developmentmanage human resourcesdevelop information standardsidentify legal requirementsmanage content development projectsensure compliance with legal requirementsperform resource planningmanage content metadatadisseminate internal communicationsapply organisational techniquesmanage information sourcesmanage budgetsdefine technology strategy
OPTIONALOptional competences
develop media strategymaintain relationship with suppliersapply change managementmanage localisationplan digital marketingtrack key performance indicatorsset quality assurance objectivesmonitor technology trendsidentify market requirements for ICT documentationidentify ICT user needs

GLOBAL RESOURCE

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SKILLS OVERVIEW

37 total
18 essential · 19 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice