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CareersSkillsSalariesLog InGet Started
© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT
DestinAI
CareersSkillsSalariesLog InGet Started
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Occupation
· Global Standards

railway passenger service agent

Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations.

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DESCRIPTION

Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, mobility assistance, and security in railway stations. They provide accurate and up to date information on train arrival and departure times, train connections, and help customers plan their travels.

PRACTICAL SKILLS

ESSENTIALApplied skills & competences
interpret customer non-verbal communication
represent the company
implement marketing strategies
OPTIONALOptional competences
work in a rail transport team
perform services in a flexible manner
act reliably

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SIMILAR OCCUPATIONS

10 SHARED SKILLS

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Skills overview

30total
23 essential
7 optional

Breakdown

Knowledge
0
Skills
6

Official resource

View official definition

Quick insight

This role requires 23 essential competences across practical skill domains.

DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)

© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT