cabin crew instructor

Description

Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

pre-flight procedures for IFR flights pedagogy common aviation safety regulations

Practical Skills

ESSENTIALApplied skills & competences

perform routine flight operations checks satisfy customers use different communication channels teach air cabin crew procedures assist students in their learning evaluate education programmes apply technical communication skills write work-related reports communicate with customers teach customer service techniques give instructions to staff assess students analyse work-related written reports prepare examinations for vocational courses

OPTIONALOptional competences

identify clients' needs advise on teaching methods conduct full-scale emergency plan exercises carry out pre-flight duties provide food and beverages coach employees cooperate with colleagues monitor customer service train employees provide high quality customer service