§ OCCUPATION · GLOBAL STANDARDS

tour operator representative

Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.

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Description

Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

ecotourism self-service technologies in tourism geographical areas relevant to tourism

OPTIONALAdjacent knowledge that strengthens fit

virtual reality augmented reality

Practical Skills

ESSENTIALApplied skills & competences

OPTIONALOptional competences

prepare travel packages implement marketing strategies implement sales strategies maintain customer records promote virtual reality travelling experiences use e-tourism platforms manage the customer experience negotiate supplier arrangements improve customer traveling experiences with augmented reality ensure infrastructure accessibility negotiate service with providers

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)