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§ OCCUPATION · GLOBAL STANDARDS

chief conductor

Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors.

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Description

Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also carry out commercial activities such as ticket control and selling, and provide support and information to passengers as well as gastronomic services.

Theoretical Knowledge
ESSENTIALTheoretical knowledge required
railway framework legislationpassenger transport regulations
Practical Skills
ESSENTIALApplied skills & competences
check tickets throughout carriagesassist passengers in emergency situationshandle petty cashsell train ticketscontrol the opening and closing of train doorscommunicate reports provided by passengershandle stressful situations in the work placemonitor train schedulesoperate electronic payment terminalsanswer questions about the train transport serviceensure implementation of safe driving practicescheck carriagescommunicate with customersspeak different languagesprovide information to passengersassist disable passengershelp to control passenger behaviour during emergency situationsprovide information on train routesapply tramway regulationsensure passenger comfortoperate railway communication systemscommunicate clearly with passengers
OPTIONALOptional competences
use different communication channelsact reliably

GLOBAL RESOURCE

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SKILLS OVERVIEW

26 total
24 essential · 2 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice