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§ OCCUPATION · GLOBAL STANDARDS

victim support officer

Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour.

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Description

Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.

Theoretical Knowledge
ESSENTIALTheoretical knowledge required
social sciencescompany policiessocial justicelegal requirements in the social sectorsocial work theorycrisis intervention
OPTIONALAdjacent knowledge that strengthens fit
adolescent psychological developmentlegal compensation for victims of crimecrime victims' rightscriminal lawstrategies for handling cases of sexual assaultcrime victims' needshumanitarian aid actors
Practical Skills
ESSENTIALApplied skills & competences
relate empatheticallyconduct interview in social serviceapply anti-oppressive practicesbuild helping relationship with social service usersprovide victim assistanceapply person-centred careapply decision making within social workprotect vulnerable social service userscommunicate with social service userstolerate stressapply socially just working principlesorganise social work packagespromote social changedemonstrate leadership in social service casesmeet standards of practice in social servicespromote inclusionadvocate for social service usersdevelop professional identity in social workwork within communitiesmaintain records of work with service userspromote service users' rightsconsider social impact of actions on service usersundertake continuous professional development in social workprovide social counsellingrefer social service usersapply case managementaddress problems criticallyprovide support to social services userssupport juvenile victimsfollow health and safety precautions in social care practicescommunicate professionally with colleagues in other fieldswork in a multicultural environment in health careapply problem solving in social servicemanage stress in the work placereport on social developmentnegotiate with social service stakeholdersempower social service userscooperate at inter-professional levelplan social service processdeliver social services in diverse cultural communitiesapply quality standards in social servicesnegotiate with social service usersmanage ethical issues within social servicesapply holistic approach within social servicesaccept own accountabilitysupport victims of human rights violationsinvolve service users and carers in care planningprevent social problemshave computer literacyapply organisational techniquesmanage social crisiscontribute to protecting individuals from harmmake legislation transparent for users of social serviceslisten activelyassess social service users' situationadhere to organisational guidelinesreview social service plandevelop professional networkapply crisis intervention
OPTIONALOptional competences
work on the effects of abusepromote the safeguarding of young peopleassess the development of youthsupport the positiveness of youthsprepare youths for adulthoodhandle humanitarian response programssupport volunteerssupport traumatised children

GLOBAL RESOURCE

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SKILLS OVERVIEW

80 total
65 essential · 15 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice