§ OCCUPATION · GLOBAL STANDARDS

vehicle rental agent

Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage.

Description

Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

car controls contract law types of vehicles

OPTIONALAdjacent knowledge that strengthens fit

carsharing leasing characteristics credit card payments

Practical Skills

OPTIONALOptional competences

build rapport with people from different cultural backgrounds show diplomacy work independently in rental services tolerate stress utilise cross-selling operate cash register use customer relationship management software create solutions to problems speak different languages deal with pressure from unexpected circumstances facilitate official agreement manage theft prevention listen actively upsell products maintain vehicle service

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)