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§ OCCUPATION · GLOBAL STANDARDS

taxi controller

Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.

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Description

Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

road traffic laws passenger transport regulations

Practical Skills

ESSENTIALApplied skills & competences

use codes to communicate with taxi drivers relay messages through radio and telephone systems use different communication channels handle customer complaints log times of taxis communicate by telephone assign taxi fares monitor drivers operate radio dispatch systems for taxis read maps communicate verbal instructions consider economic criteria in decision making listen actively match vehicles with routes control taxi schedules follow up complaint reports

OPTIONALOptional competences

drive in urban areas perform services in a flexible manner provide high-end driving services have computer literacy

GLOBAL RESOURCE

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SKILLS OVERVIEW

22 total

18 essential · 4 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO

Careers Skills Privacy Terms EU AI Act notice