§ OCCUPATION · GLOBAL STANDARDS

motor vehicle shop manager

Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom.

Description

Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

car controls employment law sales activities legal requirements for operating in the automotive retail sector types of vehicles new vehicles on the market

Practical Skills

ESSENTIALApplied skills & competences

set sales goals organise resources for the vehicle showroom use different communication channels oversee the presentation of vehicles in dealership study sales levels of products ensure client orientation supervise merchandise displays maintain relationship with suppliers negotiate sales contracts order supplies oversee promotional sales prices apply health and safety standards manage staff measure customer feedback monitor customer service negotiate buying conditions order vehicles obtain relevant licenses operate dealership management system maintain relationship with customers maximise sales revenues provide information on trade-in options recruit employees set up pricing strategies negotiate with stakeholders manage theft prevention ensure correct goods labelling develop dealership forecasts perform procurement processes adhere to organisational guidelines set commercial strategies in vehicle showroom ensure compliance with purchasing and contracting regulations manage budgets

OPTIONALOptional competences

execute marketing plan advise customers on financing options for vehicles negotiate with key stakeholders in the automotive retail sector advise on vehicle characteristics advise customers on usage of vehicles

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)