hospitality revenue manager

Description

Hospitality revenue managers maximise revenue generated from facilities such as hotels, holiday resorts and camping grounds by analysing trends and competition. They assist establishment managers in strategic decisions. Hospitality revenue managers analyse and optimise the financial potential of facilities and manage the corresponding staff.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

property management software

Practical Skills

ESSENTIALApplied skills & competences

implement marketing strategies inspect data implement sales strategies make data-driven decisions develop business case develop revenue generation strategies produce statistical financial records perform market research manage hospitality revenue manage staff ensure price competitiveness develop financial statistics reports apply numeracy skills monitor financial accounts forecast occupancy demand comply with food safety and hygiene ensure cross-department cooperation analyse booking patterns plan medium to long term objectives

OPTIONALOptional competences

quote prices handle customer complaints manage yield coach employees conduct financial audits maintain customer service train employees develop working procedures manage budgets