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§ OCCUPATION · GLOBAL STANDARDS

host/hostess

Hosts/hostesses welcome and inform visitors at airports, train stations, hotels, exhibitions fairs, and function events and/or attend to passengers in the mean of transport.

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Description

Hosts/hostesses welcome and inform visitors at airports, train stations, hotels, exhibitions fairs, and function events and/or attend to passengers in the mean of transport.

Practical Skills
ESSENTIALApplied skills & competences
promote the use of sustainable transportdemonstrate intercultural competences in hospitality servicesgreet guestsidentify customer's needsmaintain customer serviceescort visitors to places of interestmaintain relationship with customershandle personal identifiable informationcommunicate verbal instructionsprovide tourism related informationdistribute local information materialsassist clients with special needsprovide visitor informationmanage tourist groupsinform tourist groups on logistical timesanswer incoming callswelcome tour groups
OPTIONALOptional competences
handle customer complaintshandle guest luggagecreate solutions to problemsanswer questions about the train transport servicespeak different languagesapply foreign languages in tourismbe friendly to passengersassist passengerscheck tickets at venue entry

GLOBAL RESOURCE

View official definition ↗

SKILLS OVERVIEW

26 total
17 essential · 9 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice