§ OCCUPATION · GLOBAL STANDARDS

ICT capacity planner

ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner.

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Description

ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

crowdsourcing strategy insourcing strategy ICT capacity planning strategies statistical analysis system software outsourcing strategy ICT infrastructure

OPTIONALAdjacent knowledge that strengthens fit

query languages LDAP MDX ICT security standards labour legislation ICT process quality models business process modelling LINQ systems development life-cycle XQuery resource description framework query language N1QL cloud technologies SPARQL

Practical Skills

ESSENTIALApplied skills & competences

improve business processes apply company policies carry out statistical forecasts develop financial statistics reports plan ICT capacity provide cost benefit analysis reports perform resource planning ensure adherence to organisational ICT standards analyse business requirements forecast workload perform business analysis

OPTIONALOptional competences

provide ICT consulting advice collect customer feedback on applications deploy ICT systems use different communication channels coordinate technological activities perform ICT troubleshooting implement a virtual private network create solutions to problems design process provide user documentation execute ICT audits plan migration to cloud create database diagrams use scripting programming perform project management design database scheme administer ICT system

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)