steward/stewardess

Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.

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DESCRIPTION

Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.

PRACTICAL SKILLS

ESSENTIALApplied skills & competences

handle customer complaints

handle financial transactions

greet guests

OPTIONALOptional competences

perform routine flight operations checks

manage lost and found articles

implement marketing strategies

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DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)