← Back to directory

§ OCCUPATION · GLOBAL STANDARDS

shop manager

Shop managers are responsible for activities and staff in specialised shops.

View on Official Portal ↗

Description

Shop managers are responsible for activities and staff in specialised shops.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

employment law sales activities

Practical Skills

ESSENTIALApplied skills & competences

set sales goals use different communication channels study sales levels of products ensure client orientation supervise merchandise displays maintain relationship with suppliers negotiate sales contracts order supplies oversee promotional sales prices apply health and safety standards manage staff measure customer feedback monitor customer service negotiate buying conditions obtain relevant licenses maintain relationship with customers maximise sales revenues recruit employees set up pricing strategies ensure infrastructure accessibility manage theft prevention ensure correct goods labelling perform procurement processes adhere to organisational guidelines ensure compliance with purchasing and contracting regulations manage budgets

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)