§ OCCUPATION · GLOBAL STANDARDS

crowd controller

Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents.

View on Official Portal ↗

Description

Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

fire safety regulations surveillance methods security threats

OPTIONALAdjacent knowledge that strengthens fit

criminal law

Practical Skills

ESSENTIALApplied skills & competences

restrain individuals comply with the principles of self-defence manage emergency evacuation plans liaise with security authorities patrol areas ensure public safety and security identify security threats ensure health and safety of visitors use communication techniques manage theft prevention identify terrorism threats control crowd practice vigilance monitor guest access deal with aggressive behaviour perform security checks

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)