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§ OCCUPATION · GLOBAL STANDARDS

travel agent

Travel agents design and market travel programme itineraries for potential travellers or visitors.

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Description

Travel agents design and market travel programme itineraries for potential travellers or visitors.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

ecotourism self-service technologies in tourism geographical areas relevant to tourism

OPTIONALAdjacent knowledge that strengthens fit

virtual reality augmented reality social media management office software

Practical Skills

ESSENTIALApplied skills & competences

quote prices develop inclusive communication material implement marketing strategies educate on sustainable tourism support local tourism support community-based tourism implement sales strategies maintain customer records produce content for tourism brochures sell tourist packages handle customer complaints achieve sales targets handle financial transactions maintain relationship with suppliers advertise travel insurance identify customer's needs use customer relationship management software process booking manage visitor flows in natural protected areas measure customer feedback manage digital archives maintain customer service apply foreign languages in tourism maintain relationship with customers manage conservation of natural and cultural heritage process payments comply with food safety and hygiene provide tourism related information oversee all travel arrangements engage local communities in the management of natural protected areas distribute local information materials provide customised products ensure the privacy of guests present reports upsell products

OPTIONALOptional competences

promote the use of sustainable transport manage time in tourism follow ethical code of conduct in tourism execute email marketing manage database promote virtual reality travelling experiences use e-tourism platforms use spreadsheets software use microsoft office coordinate events work in a hospitality team use global distribution system improve customer traveling experiences with augmented reality use communication techniques search databases use presentation software

GLOBAL RESOURCE

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SKILLS OVERVIEW

58 total

38 essential · 20 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO

Careers Skills Privacy Terms EU AI Act notice