§ OCCUPATION · GLOBAL STANDARDS

medical administrative assistant

Medical administrative assistants work very closely with health professionals.

Description

Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

clinical reports administrative tasks in a medical environment medical informatics

OPTIONALAdjacent knowledge that strengthens fit

transcription methods healthcare administration insurance law pathology types of insurance medical terminology professional documentation in health care

Practical Skills

ESSENTIALApplied skills & competences

communicate by telephone type on electronic devices send samples to laboratory use spreadsheets software collect healthcare user's general data manage personnel agenda answer patients' questions use communication techniques apply organisational techniques maintain healthcare user data confidentiality manage budgets

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)