§ OCCUPATION · GLOBAL STANDARDS

technical communicator

Description

Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

documentation types visual presentation techniques content development processes product usage risks analysis publishing strategy multimedia systems cognitive psychology ICT software specifications knowledge base

OPTIONALAdjacent knowledge that strengthens fit

ICT help platforms JSSS CSS application usability LESS Sass style sheet languages

Practical Skills

ESSENTIALApplied skills & competences

apply ICT terminology apply tools for content development conduct content quality assurance structure information develop ICT safety information provide technical documentation provide written content gather technical information interpret technical texts integrate content into output media compile content develop documentation in accordance with legal requirements manage content metadata identify ICT user needs manage information sources

OPTIONALOptional competences

utilise content types identify technological needs create script for artistic production provide online help manage localisation integrate and re-elaborate digital content use word processing software translate requirements into visual design manage content development projects use content management system software design graphics provide multimedia content use presentation software use markup languages manage digital documents