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§ OCCUPATION · GLOBAL STANDARDS

retail department manager

Retail department managers are responsible for activities and staff in a section in a store.

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Description

Retail department managers are responsible for activities and staff in a section in a store.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

company policies employment law

OPTIONALAdjacent knowledge that strengthens fit

teamwork principles communication principles accounting techniques

Practical Skills

ESSENTIALApplied skills & competences

set sales goals implement marketing strategies implement sales strategies order supplies carry out sales analysis manage staff monitor customer service monitor proper product handling manage revenue maximise sales revenues ensure compliance with legal requirements supervise sales activities control of expenses set sales promotions ensure compliance with purchasing and contracting regulations manage budgets

OPTIONALOptional competences

show diplomacy apply business acumen improve business processes maintain relationship with suppliers perform market research measure customer feedback create solutions to problems train employees negotiate buying conditions meet deadlines maintain relationship with customers recruit employees analyse consumer buying trends manage theft prevention manage inventory examine merchandise motivate staff to reach sales targets perform procurement processes evaluate employees

GLOBAL RESOURCE

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SKILLS OVERVIEW

40 total

18 essential · 22 optional

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)

© 2026 DESTINAI · BETA 1.0 · ISCED ISCO O*NET ESCO

Careers Skills Privacy Terms EU AI Act notice