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CareersSkillsSalariesLog InGet Started
© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT
DestinAI
CareersSkillsSalariesLog InGet Started
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Occupation
· Global Standards

after-sales service technician

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products.

View on ESCO

DESCRIPTION

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.

THEORETICAL KNOWLEDGE

OPTIONALAdjacent knowledge that strengthens fit
consumer protection

PRACTICAL SKILLS

ESSENTIALApplied skills & competences
advise on merchandise features
implement sales strategies
implement customer follow-up
OPTIONALOptional competences
address problems critically
monitor after sales records

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SIMILAR OCCUPATIONS

20 SHARED SKILLS

technical sales representative

Technical sales representatives act for a business to sell its merchandise while providing technical insight for customers.

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17 SHARED SKILLS

commercial sales representative

Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.

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15 SHARED SKILLS

technical sales representative in electronic and telecommunications equipment

Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical in…

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Skills overview

29total
16 essential
13 optional

Breakdown

Knowledge
1
Skills
5

Official resource

View official definition

Quick insight

This role requires 16 essential competences across both theoretical knowledge and practical skills.

DATA SOURCED FROM ESCO (EUROPEAN COMMISSION) & O*NET (U.S. DEPARTMENT OF LABOR)

© 2026 DESTINAI · v1.1 BETA · ISCED ISCO O*NET ESCO
CareersSkillsPrivacyTermsEU AI Act notice
PT