§ OCCUPATION · GLOBAL STANDARDS

rental service representative in video tapes and disks

Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage.

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Description

Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.

Theoretical Knowledge

ESSENTIALTheoretical knowledge required

company policies product comprehension financial capability

Practical Skills

ESSENTIALApplied skills & competences

assist customers work independently in rental services process data achieve sales targets handle financial transactions identify customer's needs communicate with customers apply numeracy skills guarantee customer satisfaction process payments provide customer follow-up services have computer literacy review completed contracts handle rental overdues provide customers with price information record customers' personal data maintain inventory of rented items manage claims process perform multiple tasks at the same time

Data Source: Unified Global Standards (ISCED, ISCO, O*NET, ESCO)